Job Responsibilities
- Creation and execution of test cases following documented user scenarios and personas
- System, integration and regression testing
- Detect and manage all defects in ServiceNow, agreeing priority and remediation actions with stakeholders
- Ensure appropriate testing is conducted to establish the User Experience, driving user adoption and change
- Use performance management tools to measure against key metrics through all preproduction life cycles
- Ensure risks are raised promptly with project managers and stakeholders
- Manages the testing acceptance including business sign off
- Provide support and documentation
- Be pro-active with drafting and updating of test project artefacts, processes and policies
Skills Required
- Previous test experience within a legal environment
- The candidate must possess good knowledge of Microsoft packages
- Experience of defect management and application performance tools eg ServiceNow, Lakeside Systrack, Jira
- Experience of testing/integration knowledge of legal applications - InTapp, Aderant or iManage Work 10
This role offers hybrid working - 2 days WFH/3 days office based.
