Customer Service Advisor / Representative required to work in Borehamwood.

Published by Steve Horn on August 4, 2022
Salary: £22K 
Remote Working: no
Employment Type: full time
Location: Borehamwood

You must be available to start ASAP.

Key responsibilities:

  • To answer and handle calls promptly in an enthusiastic, courteous and efficient manner
  • Identify and respond to the needs of customers, resolving queries where possible or passing effectively to Senior Customer Service Advisors or the Management team.
  • Apply detailed, up-to-date knowledge of products and procedures

Skills required:

  • Previous call centre experience (preferably in an inbound environment)
  • Previous customer service experience
  • Excellent telephone manner and the ability to communicate effectively, verbal and written
  • PC literate and excellent data entry skills
  • Previous administration experience
  • GCSE’s passes A-C or equivalent, including Maths and English

If you have the above skills, please apply.

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