Change & Adoption Specialist - Law Firm

Published by Neal Fowler on July 6, 2022
Salary: £60,000 
Industry: Information & Communication Technology
Remote Working: yes
Employment Type: full time
Location: Central London

Job Responsibilities

  • Involved with creation of stakeholder management plans, gap analysis, change impact and readiness assessment
  • Engagement activities including set up and working with focus groups, stakeholder groups.
  • Active member of the Project Team, attending all relevant meetings and advising the Project Manager
  • Creation and delivery of training materials including infomercials, video and written guides.
  • Run IT Training courses for all levels of staff in a variety of formats including group, one-to-one, deskside, floor walking, remote delivery
  • Design IT Training courses including instructor outlines, guides, presentations and other documentation
  • Create E-learning and training videos

Skills Required

  • Experience of change management activities
  • Experience of developing and delivering training on a variety of devices, such as, laptops, desktops and mobile devices
  • Comprehensive knowledge and experience of Windows 10 and MS Office 365
  • Knowledge of iManage, Aderant Expert, InTapp, Interaction, PDFDocs, BigHand, DocXtools, Skype for Business, mobile devices such as iPhones, remote working (Citrix/VPN)
  • Proven proficiency in producing and updating training outlines, guides, handouts and other materials to a high standard with strong attention to detail - examples to be given
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