AV/VC Systems Engineer - Law Firm

Published by Neal Fowler on February 1, 2024
Salary: £50-55k + Benefits 
Industry: Legal
Remote Working: no
Employment Type: full time
Location: Central London, United Kingdom

Job Responsibilities

This is a new role within the firm and one that plays a critical role in supporting our client floor technology and ensuring our events are successful and of high quality from a technical aspect. This is a stand-alone role.

  • The primary responsibility will be to manage and maintain our meeting rooms, ensuring they are equipped with cutting-edge audio-visual technology and conducive to productive collaboration. Your technical expertise will shine as you troubleshoot and resolve any issues that may arise during events, guaranteeing a flawless experience for both our internal teams and valued clients.
  • Diagnosing, troubleshooting, and resolving technical problems across hardware, software, and network components to ensure smooth operations within all meeting rooms.
  • Support routine updates, patches, and system checks to maintain optimal performance and security of IT infrastructure.
  • Install, set up, and configure software applications, operating systems, and hardware devices to meet the Business needs.
  • Identify, inform and escalate any patterns or trends of calls in a timely manner to the IT Systems Lead, Service Management team and/or Change and Adoption team.
  • Stay up to date with tools and techniques to support the AV experience within the firm working closely with the Enterprise Architects.
  • Work across the various meeting rooms supporting the successful outcome of such things as court hearings and client meetings
  • Setting up and testing of slides and ambiance for a seamless event experience
  • Responsible for the uploading and management of images/videos onto the auditorium foyer screens.
  • Ensuring the microphones are correctly set up and attached to speakers and hosts.
  • Managing camera control and angles during an event for a high-quality attendee and speaker/host experience.
  • Product owner for Zoom and MS Teams, ensuring new features are understood and communicated to the various teams for them to adopt/make use of.
  • Responsible for post-production video creation and ensuring these are of a high quality and standard for sharing with clients/participants

Skills Required

  • Previous experience within a legal partnership or professional services environment
  • Experience of supporting and using Windows 10, Office 365 and Exchange
  • Experience of AVMI/Video Conferencing
  • Experience of producing high quality post event videos.
  • Familiarity with Creston Panels and room setups desired.
  • Familiarity with the Teams admin console to reboot rooms, update firmware and apps on devices, avoiding user impact.
  • Solid technical background with proficiency in audio visual equipment, video conferencing systems, and event production tools.
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