2nd Line Systems Engineer - Law Firm

Published by Neal Fowler on March 12, 2024
Salary: £50-52k + Benefits! 
Industry: Legal
Remote Working: no
Employment Type: full time
Location: London, United Kingdom

Please note this role is 100% office based (offers no WFH). You MUST have previous legal experience.

Job Responsibilities:

  • Diagnosing, troubleshooting, and resolving technical problems across hardware, software, and network components to ensure smooth operations.
  • Support routine updates, patches, and system checks to maintain optimal performance and security.
  • Install, set up, and configure software applications, operating systems, and hardware devices.
  • Provide assistance with hardware-related issues, including setting up new devices, diagnosing faults, and coordinating repairs or replacements.
  • Offer technical assistance to end-users and clients, guiding them through technical challenges, and effectively communicating complex concepts to non-technical individuals.

You must have/be:

  • Previous experience in a 2nd line capacity within a law firm.
  • Experience of supporting legal applications such as Worksite, Aderant, Intapp Time and iManage Work 10.
  • Experience of supporting and using Windows 10, Office 365 and Exchange.
  • Experience of; Intune, Autopilot, Endpoint or SCCM.
  • Experience of Microsoft Azure Active Directory and Intune.
Back to job listings

Apply for this position

Job Apply

Job Apply

Maximum upload size: 1MB