2nd Line Desktop Analyst (2-10pm shift) - Law Firm

Published by Neal Fowler on July 28, 2022
Salary: £45,000 
Industry: Information & Communication Technology
Remote Working: Hybrid
Employment Type: full time
Location: Central London

Job Role

  • Work effectively, efficiently and respectfully alongside other Technical Support Analysts (2nd Line)
  • Provide operational, and technical support for the Firm globally
  • To provide assistance as a project resource as and when required
  • Creating and maintaining support documentation, providing any suggestions of improvements to the IT Training team with regards to the user guidance material


  • Previous experience working in a law firm
  • Excellent Office 365, Windows 10, Active Directory & Azure
  • Experience supporting Mobile Devices and using Intune
  • Legal Applications - iManage Work 10, InTapp, Bighand, Aderant, Workshare or InterAction
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